Value-Added Tax (VAT) Customer Experience Study

Jan 12, 2023 | Uncategorised

12 January 2023 – A survey will be distributed to a sample of VAT vendors. Below is the wording for you to know it’s legit and not a scam. For future studies, surveys, SMS and email campaigns from SARS, remember to visit our Current surveys, SMSs and Emails webpage.

Dear VAT Vendor,

SARS is conducting a customer experience survey and you have been selected to participate in the study. We kindly request your feedback on your interaction with SARS regarding your VAT registration. Your feedback will be used to understand your views and to help SARS improve on its VAT registration process.

Please be assured that your responses will remain anonymous, as the survey is completely confidential. If you would like to verify the authenticity of this email and the survey, please visit the SARS website at

Click the link below to complete this short survey.

Survey Link XXX



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